Effective October 13, 2026

Terms of Service

These Terms govern Tell Seyon, a personal AI assistant operated by Tell Seyon LLC. They apply to our website, messaging service, account portal, private beta, and paid subscriptions when offered. Using the service does not by itself authorize a payment.

Adults only

You must be at least 18 years old to use Tell Seyon. Use your own contact information and keep access to your phone and account secure. Do not share sign-in codes.

Private beta

Seyon is being developed and tested. Features may change or become unavailable. Current private beta access is free; a paid subscription is a separate, optional purchase. Where we specifically offer a tester 12 months of free access after public launch, that period begins on the actual launch date. Beta participation does not enroll you in automatic paid billing.

Monthly subscriptions and automatic renewal

When paid checkout is available, the monthly plan is $15.99 USD per month, plus any applicable taxes shown before purchase. Review the price, billing frequency, and service terms linked from Checkout before you pay.

By completing a subscription purchase, you authorize Stripe, our payment processor, to charge your selected payment method for the first billing period and automatically each month afterward until you cancel. Your renewal date is shown in your billing account. Joining the beta or waitlist, or opting into SMS, is not consent to recurring charges. Any future trial or promotional offer will disclose its duration, renewal price, and cancellation deadline before enrollment.

Unlimited texting and fair use

The monthly plan offers unlimited everyday personal texting with Seyon, including conversations, questions, and reminders, subject to fair use. Fair use excludes automated or bot-driven traffic, bulk messaging, account sharing, resale, and activity that disrupts the service or evades safeguards. We may temporarily slow or restrict disruptive activity and explain the reason where practical. Ordinary personal use has no fixed daily text-message allowance. Media features have separate limits described below, and delivery depends on providers and connectivity.

Media availability and limits

Media features may be limited to eligible accounts during the beta. Where video analysis is enabled, uploaded clips may be up to 60 seconds, with up to three analyses per day. A daily processing allowance can stop analysis earlier. Longer clips, unsupported formats, unavailable links, or processing failures may not be analyzed. Video analysis uses sampled pictures and available audio; it does not guarantee every scene or word was inspected. Image generation and other media features depend on provider availability and safety controls.

Cancellation and billing help

Cancel through the billing portal linked from your Tell Seyon account before the next renewal to prevent the next monthly charge. Cancellation normally takes effect at the end of the period already paid for, with access continuing until then. If you cannot access the portal, contact support@tellseyon.com for cancellation help.

Replying STOP stops messages; it does not cancel a paid subscription. Clearing memories is also separate from cancellation. Cancel through billing or ask support to stop renewal. If payment fails, conversation access may be paused after any applicable grace period; billing and privacy controls remain available.

Refund requests

Cancellation stops future renewals and does not automatically refund earlier charges or an unused portion of a month. Contact support@tellseyon.com about duplicate, incorrect, unauthorized, or disputed charges, or to request a refund. Requests are reviewed individually. Nothing in these Terms limits consumer rights or refunds required by applicable law.

SMS and messaging

If you separately opt in, Seyon may send recurring automated informational and conversational messages, including replies, reminders, check-ins, and service updates. Message frequency varies. Carrier message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. Delivery and reminder timing depend on providers and connectivity and are not guaranteed.

Acceptable use

Do not misuse Seyon, interfere with its operation, attempt unauthorized access, submit unlawful content, or use the service to harm, deceive, harass, or violate others' rights. You are responsible for having the right to share content, including information about other people.

AI limitations

Seyon can make mistakes or give incomplete or outdated information. Review important outputs before relying on them. Seyon is not a human, therapist, emergency service, or substitute for professional medical, legal, or financial advice. Do not rely on Seyon for emergency response or time-critical safety tasks; contact the appropriate emergency service.

Privacy and human access

Our Privacy Policy explains how messages, memories, shared media, and account information are processed, including possible access by authorized personnel and service providers. The service should not be treated as a conversation that is technically inaccessible to its operators. Your mobile number and SMS consent information are not sold or shared for third-party marketing.

Changes and termination

We may change features or suspend access for misuse, security concerns, or service operation. Material subscription price changes will be disclosed before taking effect, with an opportunity to cancel. Updated Terms will have a new effective date and additional notice where required. We will not automatically convert free beta access to a paid subscription.

Disclaimers and liability

To the extent permitted by law, the service is provided "as is" without guarantees of uninterrupted operation or perfect accuracy. Seyon and its operator are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service. These provisions do not exclude rights or liabilities that cannot lawfully be excluded.

Contact

Questions, billing help, and cancellation requests: support@tellseyon.com.